Launching fall 2022, The Accessibility Exchange SO is a support services organisation that provides robust, personalised assistance to help all TAE platform customers to match, contract and consult seamlessly, modelling the barrier-free Canada we are helping bring into being. Drawing from the co-design process lead by IDRC, I developed the business model plan, fundraising plan and roadmap through year 2. I further coached the founding team on how to approach the ownership and governance of the SO and platform to strike a balance between community control and growth / investment opportunities.
Montreal : an Ecosystem for Platform Coops
Might Montreal become a prime ecosystem for the development of platform coops? Capitalizing on Montreal’s thriving cooperative and start-up ecosystems, this project aims to bring two sectors operating in parallel to work together to benefit the development of platforms that are truly collaborative and constitute opportunities for the city’s economic activity.
Co-designing a Platform Coop for Arts Data
In a data driven funding environment, creators must be able to measure their social & cultural impact... alongside their ticket sales. How might a platform equip them to meet these requirements more easily? Which business type best suits creators' current needs, complements the equipment currently at their disposal, and provide the adaptability to ensure it's future proof? The result of this phase : user research and strategic planning that is responsive to the reactions of our various member segments.
SMart au Québec
Might Quebec’s labor & cooperative ecosystem welcome a co-operative model such as SMart’s to answer self-employed worker’s social benefit and social protection needs? Over 2 months, I lead a high-powered series of consultations, a public awareness campaign, and completed a feasibility study that gauged ecosystem readiness, stakeholder interest and culminated in a day-long co-design session with our most important partners : self-employed people themselves.
Equipping Creators to Measure Their Impact
In a data driven funding environment, creators must be able to measure their social & cultural impact... alongside their ticket sales. How might a platform equip them to meet these requirements more easily? Which business type best suits creators' current needs, complements the equipment currently at their disposal, and provide the adaptability to ensure it's future proof? The result : containers that could hold their needs, as a foundation for the next stages of stakeholder mobilisation, design, and development.
Business Conversion : Social Enterprise to Worker Cooperative
Might a conversion to the cooperative model support [or hinder] a social enterprise’s scaling and mission alignment? What shifts might be involved in operations, revenue model and governance? What about group culture & individuals’ power, status and personal responsibility for this conversion to succeed? It's wise to know what may lie ahead before everyone is involved.
INVEST Mongolia
Might a brokerage service for wool be a one-stop-shop solution, providing MCTIC with a long-term income stream and its member co-operatives with a value-added service that ensures their own sustainability? Through consultations with co-operatives, soum governors and various public and private actors on the wool value chain, I am co-developing a feasibility study. Project methodology blends field work and long-term mentorship to MCTIC, focusing on building human-centered design thinking capacity amongst their team.
Systems for Better Health Zambia
Might a nurses & midwives co-operative be a viable solution to the Zambian Ministry of Health’s current service delivery challenges and labor shortages? Through consultations with the MOH, nursing unions, co-operative sector representatives and co-design sessions with nursing students and retired nurses, I provided SBH with a landscape analysis detailing the system within which such a co-operative would be founded, the level of responsibility the project would be taking on, and steps (including resources and activities) towards implementation.
CRHA Business Model
How might the Council of Human Ressources Professionals adapt its business model to step into - or even lead - the Future of Work? Through a series of workshops co-hosted with percolab, a group of 15 CRHA representatives designed new business models that prepared the profession & the order to play their role in the future world of work.
Up&Go | Scaling Worker Co-operatives Through Platforms
How might CFL leverage technologies to increase worker co-operatives' impact on people's lives? How might they be pioneers in truly democratizing the sharing economy? Through design thinking workshops with members of 10 co-operatives and consultations with funders & professionals, we created a platform & web app that served the workers whose labor it amplified.